Hotel worker taking contactless phone payment — representing chargeback management

Chargeback Management & Insolvency Protection

Protecting Revenue and Reputation

In the travel industry, disputes and chargebacks can have a major impact on cash flow, especially when bookings are made months in advance. Repayd combines chargeback management with insolvency protection to safeguard your revenue, protect your customers, and keep your merchant accounts in good standing.

Built-In Protection for High-Risk Scenarios

We provide integrated protection within your payment solution, helping you manage disputes and reduce the operational impact of chargebacks. Our insolvency protection ensures customer funds are secure, even if a supplier or operator experiences difficulties.

Our solutions support:

  • Chargeback management for qualifying transactions
  • Ongoing monitoring of account risk ratios
  • Early alerts on potential account exposure
  • Segregated structures for customer funds
  • Protection against supplier or operator failure

Stability for Every Booking

From initial payment to post-travel, we protect your transactions against common travel-related risks. Our systems give you visibility on your dispute levels, while our coverage ensures eligible claims do not disrupt your cash flow.

Why Chargeback and Insolvency Protection Matters

With Repayd, you can build trust into every transaction.

Protects against financial loss

Eligible disputes are covered by the Repayd's financial protection, reducing the direct cost to your business.

Supports merchant account stability

Managing risk ratios keeps you compliant with acquirer requirements.

Builds customer confidence

Protection against supplier failure reassures travelers their booking is safe.

Improves operational resilience

Even in disruption scenarios, funds remain available for resolution.

Why Choose Repayd for Protection

We offer more than just processing. We combine payment acceptance with built-in financial security that meets the demands of high-risk travel transactions.

Our Latest Protection Case Studies

See how travel companies reduced dispute costs and maintained continuity during industry disruptions.
Ha Long Bay

Uncover the World Travel

Discover how Repayd enabled Uncover the World Travel to secure clients, comply with travel-regulations and grow across multiple currencies.
Cruise ship sailing into the distance

inCruises

See how Repayd helped inCruises scale globally, reduce risk, and maintain high acceptance & ultra-low chargebacks in a subscription model.
Quito, Ecuador

GreenGo Travel

Learn how GreenGo Travel partnered with Repayd to streamline payments, onboard faster, and improve customer confidence.

Frequently Asked Questions

How does Repayd's chargeback management work for travel businesses?
Repayd supports you every step of the way in managing customer disputes through to chargebacks. Repayd also uses automated, AI-driven tools that not only analyze but also automatically represent chargebacks, minimizing your team's input and maximizing your chances of winning.
How do you track and manage chargeback risk globally?
We monitor chargeback ratios in real time across all accounts, using dedicated reporting systems. This allows us to identify increases early and recommend corrective measures before they impact acquirer thresholds.
What happens if my account shows higher-than-expected dispute activity?
If your ratio rises, we notify you immediately with a detailed analysis and guidance to keep your account compliant and operational.
Does insolvency protection cover all bookings?
Our insolvency protection applies to transactions processed through your Repayd merchant account that meet the agreed eligibility requirements, ensuring customer funds remain secure until travel is fulfilled.
People talking together during a team meeting

Talk to Our Team

If you need both payment processing and built-in financial protection, Repayd offers an integrated approach that keeps your business secure.

Discover Additional Features of Our Merchant Solutions Account

Our accounts are designed to protect revenue, improve compliance, and maintain customer trust.