GreenGo Travel is a boutique tour operator based in Quito, Ecuador, founded in 2012 with the mission of making unique South American experiences accessible while promoting responsible travel. The company specializes in Galápagos cruises, Amazon rainforest adventures, and tailor-made itineraries across Ecuador and Peru.
What sets GreenGo Travel apart is its commitment to sustainability—helping travelers explore extraordinary places with minimal environmental impact, while also supporting local communities. Guests often highlight the company's personal attention, innovative use of technology for seamless booking, and deep knowledge of remote destinations. With consistently strong reviews, GreenGo Travel has built a reputation for combining authentic, eco-friendly journeys with attentive service, making it a trusted choice for those seeking both adventure and care for the planet.
As with so many travel companies around the world, especially those based in less developed countries, accessing payment processing can be challenging. It is not simply the availability of these services but also the high cost when most of your market is located out of country, often then combined with the provider not having appetite to onboard with a company in a perceived higher risk industry like travel.
This was exactly the issue faced by GreenGoTravel with their base in Ecuador but with clients from all over the world, including the US and Europe. While they had an incumbent payment processer when they came to Repayd, the fees were high, the goalposts and expectations kept changing, and they did not have the security that their account would not be turned off at any time.
GreenGo also needed something that would work seemlessly with their reservation platform ensuring they did not miss a booking, or payment.
Onboarding travel merchants wherever they are in the world is bread and butter to Repayd. Repayd understand how payments in different verticals in travel work and have the experience, and tools, to find the right solution for the right version. Repayd are not put off by where a travel business is based (with sanction exemption). They take the time to understand the challenges, where the customer is based, what currencies are required, and where the money needs remitting.
Having worked closely with the GreenGo team throughout the onboarding and setup process, Repayd were able to get them connected with banks around the world and processing payments through the Repayd platform within seven days of application.
With Repayd connecting in to Bokun, who GreenGo use as a reservation platform, the transition was seamless and the relationship has continued to grow.
GreenGo Travel have now been connected to Repayd for over 5 years and our relationship continues to grow. No longer are they are searching for other payment options, and they are able to spend their time focusing on what they do best — planning and executing unforgettable trips to Ecuador and Peru.
As an owner of a travel agency for 13 years, we have worked with several payment gateways, and Repayd has been the best gateway so far! We have nothing but good things to say about them. They have low fees, payouts are always punctual, their staff is always kind and really helpful, and if we have come across any issue processing a payment, their team has always been fast and swift to assist. The success of our business and the amount of credit card payments we have processed have increased significantly ever since we changed to Repayd. I fully recommend Repayd!
With Repayd, you can process secure, cross border payments with speed, simplicity, and confidence. We help travel businesses grow internationally, streamline operations, and offer customers a smooth, trusted payment experience.
