Two women laughing whilst looking at a map — representing experience provider merchant accounts

Merchant Accounts For Tours and Experience Providers

Merchant Solution Built for Tours and Experience Providers

Experience providers live in a different rhythm to the rest of travel: bookings are often confirmed same-day or even walk-up, ticket values range from a ten-dollar city walking tour to a four-figure private safari, and demand can triple overnight the moment a destination trends. Repayd's infrastructure is built for that pace, prioritising fast, reliable processing at volume over the longer settlement cycles that suit slower-moving parts of the industry.

Whether you run city walking tours, wildlife safaris, cooking classes or immersive cultural workshops, and whether your customers book weeks ahead or turn up on the day, Repayd is built to keep every one of those transactions moving without friction.

The Features of Our Merchant Account Solution

The experiences sector has its own particular pressure points: sharp seasonal spikes, a genuinely global customer base, and ticket prices that swing wildly from one listing to the next. A payment setup that can't flex across all three tends to buckle exactly when demand is highest.

Repayd's onboarding process is built around getting your account structured properly from the start, so once you're live, our processing holds up under sudden volume surges rather than treating a good week as a red flag. Global reach means customers can book and pay from wherever they are, in whatever currency and, where available, local payment method suits them, with Repayd acting as Merchant of Record behind every transaction.

The Key Benefits of Having a Repayd Merchant Account

Accept payments confidently, keep refund exposure low and turn more browsers into bookings, with secure processing, predictable settlement, fraud controls that respond to your configured triggers and integration options that fit how experience businesses actually sell.

Global Reach for Every Booking Channel

Customers researching your city tour from another continent should be able to book as easily as someone walking past your kiosk that afternoon. Repayd supports both, with global payment acceptance that treats every channel, online, mobile, as equally important.

Built for Volume, Not Just Value

Where some travel businesses process a small number of high-value bookings, experience providers often process a large number of smaller ones, and demand can spike hard around a season or a single viral moment. Our infrastructure is designed to absorb that surge without the account reviews or holds that trip up generic processors.

Protection Built In

Chargeback management, secure payment routing and acquirer-approved account structures are part of every setup, helping you protect your income and maintain trust with your banking partners even as transaction volume climbs.

Effortless Integration with Your Existing Tools

We connect with the booking platforms, ticketing systems and reservation software experience providers already use, so you can start taking payments without overhauling how bookings are actually made.

Woman demonstrating software to a new user

Want to See Repayd in Action?

Arrange a demo and we'll show you how Repayd handles everything from a single walk-up ticket sale to a seasonal spike in advance bookings, without missing a beat on either.

Man typing on a laptop

Why Leading Tours and Experience Providers Trust Repayd

Providers choose Repayd because we understand that this sector runs on speed and volume as much as it does on value, and we've built for that specifically.

  • Merchant accounts suited to high-volume, variable-value ticket sales
  • Onboarding managed by a team who properly understand the experiences sector, not a generic sign-up flow
  • Global payment acceptance across online, mobile and on-site channels
  • Acquirer relationships already comfortable with seasonal spikes in transaction volume
  • Support from a team that understands the experiences sector specifically, not travel in general

Our Latest Case Studies

Repayd, formerly Trust My Travel, is a Merchant of Record payment partner for travel, hospitality and aviation. We help experience providers keep pace with demand that can shift overnight, so a great review or a trending listing turns into bookings taken, not payments declined.

Ha Long Bay

Uncover the World Travel

Discover how Repayd enabled Uncover the World Travel to secure clients, comply with travel-regulations and grow across multiple currencies.
Cruise ship sailing into the distance

inCruises

See how Repayd helped inCruises scale globally, reduce risk, and maintain high acceptance & ultra-low chargebacks in a subscription model.
Quito in Ecuador

GreenGo Travel

Learn how GreenGo Travel partnered with Repayd to streamline payments, onboard faster, and improve customer confidence.

Frequently Asked Questions

Can you process last-minute bookings?
Yes. Same-day and walk-up payments are handled just as efficiently as reservations made weeks in advance, since experience providers rely on both in roughly equal measure.
Do you support local and alternative payment methods, or just cards?
Both. Alongside card acceptance, we support local payment methods and regional wallets relevant to the markets your customers are booking from, so a traveller in Southeast Asia or Latin America can pay the way they normally would rather than being forced onto a card they may not use.
How does Repayd handle cross-border payments?
Customers can book and pay in their own currency, while we settle in the currency your business runs on. With local acquiring across our licensed jurisdictions, cross-border bookings authorize at rates close to a domestic transaction rather than taking the usual international payment hit.
What protection is built into a Repayd account?
Every account includes chargeback management, secure payment routing and acquirer-approved structures as standard, helping protect your income from disputes and keep your banking relationships strong even as booking volume grows.
Is there a minimum transaction value?
No. Whether you're selling a single-ticket city tour or a premium multi-day experience package, our infrastructure supports the full range of price points without a floor or ceiling getting in the way.
Two people chatting over a laptop in a hotel foyer

Get Started with Repayd

Want a payment setup that can handle a quiet Tuesday and a viral Saturday with equal ease? Let's talk about a merchant account built for the pace your experience business actually runs at.