Luxury villa in Thailand

Merchant Accounts For Accommodation Providers

Merchant Solution Built for Accommodation Providers

A hotel or serviced apartment doesn't take one kind of payment, it takes several: the initial booking deposit, a pre-authorisation to cover incidentals, the balance on arrival or departure, and whatever gets spent on-property along the way. Repayd's infrastructure is built around that full guest payment lifecycle, rather than a single checkout moment, so every stage from booking to check-out runs through one connected system.

Whether you operate a single boutique hotel, a resort, serviced apartments, or a portfolio of properties under one brand, Repayd is built to support your booking and payment needs at whatever scale you're running at.

The Features of Our Merchant Account Solution

Hospitality carries its own particular mix of payment challenges: guests booking months ahead alongside same-day arrivals, no-show risk that needs managing without alienating genuine guests, and international travellers who'd rather not do the currency maths themselves. Repayd is built to handle all three without adding friction to check-in.

Our accounts support deposits, pre-authorisations, cancellations and multi-currency settlement, with domestic card processing in each of the markets your guests are booking from. Reporting is centralised so you can see the full picture across every channel, and settlement can be structured at either brand or individual property level, with Repayd acting as Merchant of Record throughout.

The Key Benefits of Having a Repayd Merchant Account

Enjoy secure transactions, predictable settlement schedules, fraud controls that respond to your configured triggers and integration with your booking systems, all working together to deliver a smooth guest experience from first booking to final check-out.

Seamless Cross-Border and Multi-Currency Payments

Guests can pay in their own currency, while you receive settlement in yours with exchange costs kept transparent rather than buried in the rate.

Protection Built In

Built-in chargeback management, secure transaction flows and acquirer-approved account structures work to protect your revenue and give you predictable, dependable settlement.

Property or Brand Level Settlement

Whether you run a single property or a portfolio, Repayd can settle funds at the individual property level or consolidated under your brand, giving finance teams the reporting structure that actually matches how the business is run.

Effortless Integration with Your Existing Tools

We connect with property management systems, booking engines and reservation software, so payments work within the setup you already have rather than requiring a new one.

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Want to See Repayd in Action?

Book a personalised demo and see how Repayd handles the full guest payment journey, from deposit to pre-authorisation to final settlement, across whichever properties and markets you operate in.

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Why Leading Accommodation Providers Trust Repayd

Hospitality businesses choose Repayd for genuine industry focus, dependable security, and account structures that reflect how hotels and serviced accommodation actually take payment.

  • Merchant accounts tailored to hospitality workflows, including deposits and pre-authorisations
  • Cross-border acceptance with local settlement across six licensed jurisdictions
  • Acquirer partnerships with real experience in hotel and accommodation payments
  • Protective measures for every transaction
  • Support from hospitality payment specialists, not a generalist help desk

Our Latest Case Studies

Repayd is a Merchant of Record payment partner for travel, hospitality and aviation. We help accommodation providers process payments across borders and across their entire guest journey, without the roadblocks generic processors tend to put in front of hospitality.

Ha Long Bay

Uncover the World Travel

Discover how Repayd enabled Uncover the World Travel to secure clients, comply with travel-regulations and grow across multiple currencies.
Cruise ship sailing into the distance

inCruises

See how Repayd helped inCruises scale globally, reduce risk, and maintain high acceptance & ultra-low chargebacks in a subscription model.
Quito in Ecuador

GreenGo Travel

Learn how GreenGo Travel partnered with Repayd to streamline payments, onboard faster, and improve customer confidence.

Frequently Asked Questions

Can you handle pre-authorisations for security deposits?
Yes. We support pre-authorisation functionality for damage and incidental holds, released or captured according to your property's own policies at check-out.
How does Repayd handle cross-border guest payments?
Guests pay in their own currency at the point of booking or check-in, while you settle in the currency your business runs on, with local acquiring across our licensed jurisdictions helping authorization rates stay strong wherever the guest is from.
What protection is built into a Repayd account?
Every account includes chargeback management, secure transaction flows and acquirer-approved account structures, helping protect your revenue from disputes and giving you predictable settlement you can rely on.
Can we set different payment terms for different room types or rates?
Yes. Payment structures, including deposit amounts and timing, can be set according to your own booking policies, so different room types or rate plans can be handled the way your business already prices them.
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Get Started with Repayd

Want a payment setup that covers the whole guest journey, not just the initial booking? Let's talk about a merchant account built around how accommodation providers actually take payment, from deposit to departure.